{"id":11,"date":"2025-07-13T15:09:58","date_gmt":"2025-07-13T13:09:58","guid":{"rendered":"https:\/\/almahifashion.com\/?page_id=11"},"modified":"2025-07-15T17:51:01","modified_gmt":"2025-07-15T15:51:01","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/almahifashion.com\/index.php\/remboursements_retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>1. Commandes B2B \u2013 Conditions g\u00e9n\u00e9rales<\/strong><\/h3>\n\n\n\n<p>Al Mahi Fashion est une marque exclusivement d\u00e9di\u00e9e aux professionnels de la mode : revendeurs, boutiques et concept stores. Toutes les commandes sont r\u00e9alis\u00e9es <strong>en gros<\/strong>, avec des quantit\u00e9s fixes et un assortiment \u00e9quilibr\u00e9 de couleurs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Absence de droit de r\u00e9tractation<\/strong><\/h3>\n\n\n\n<p>Conform\u00e9ment aux pratiques du commerce B2B, <strong>les retours, \u00e9changes ou remboursements ne sont pas accept\u00e9s<\/strong>, sauf dans les cas suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produit non conforme \u00e0 la commande<\/li>\n\n\n\n<li>Produit re\u00e7u endommag\u00e9<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. R\u00e9clamation en cas de produit d\u00e9fectueux<\/strong><\/h3>\n\n\n\n<p>Si vous constatez un d\u00e9faut ou une erreur dans votre commande, veuillez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nous contacter <strong>dans un d\u00e9lai de 48 heures<\/strong> apr\u00e8s r\u00e9ception du colis<\/li>\n\n\n\n<li>Fournir <strong>des photos claires<\/strong> des articles concern\u00e9s<\/li>\n\n\n\n<li>D\u00e9crire pr\u00e9cis\u00e9ment le probl\u00e8me constat\u00e9<\/li>\n<\/ul>\n\n\n\n<p>Si la r\u00e9clamation est jug\u00e9e valide, nous vous proposerons un \u00e9change ou un avoir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Proc\u00e9dure de contact SAV<\/strong><\/h3>\n\n\n\n<p>Pour toute r\u00e9clamation ou question, merci de nous contacter \u00e0 :<\/p>\n\n\n\n<p>\ud83d\udce7 <strong><a>contact@almahifashion.com<\/a><\/strong><br>\ud83d\udcf1 <strong>+212 658-899561<\/strong><\/p>\n\n\n\n<p>Aucun retour ne sera accept\u00e9 sans accord pr\u00e9alable de notre \u00e9quipe.<\/p>\n\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>1. Commandes B2B \u2013 Conditions g\u00e9n\u00e9rales Al Mahi Fashion est une marque exclusivement d\u00e9di\u00e9e aux professionnels de la mode : revendeurs, boutiques et concept stores. Toutes les commandes sont r\u00e9alis\u00e9es en gros, avec des quantit\u00e9s fixes et un assortiment \u00e9quilibr\u00e9 de couleurs. 2. Absence de droit de r\u00e9tractation Conform\u00e9ment aux pratiques du commerce B2B, les &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/almahifashion.com\/index.php\/remboursements_retours\/\" class=\"more-link\">Lire la suite de<span class=\"screen-reader-text\">\u00ab\u00a0Politique en mati\u00e8re de remboursements et de retours\u00a0\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"featured_media_urls":[],"_links":{"self":[{"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":6965,"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/6965"}],"wp:attachment":[{"href":"https:\/\/almahifashion.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}